AMAL SAMBAKH SALMEEN ABDULLA ALSHAMSI

AMAL SAMBAKH SALMEEN ABDULLA ALSHAMSI

Sales Officer | Retail Operations

Abu Dhabi, United Arab Emirates

Profile summary

I am a highly motivated memher who loves to achieve. I have strong skills in coordinating and completing tasks. I am always keen on paying attention to all details. The work environment is the second family. My loyalty is to the organization, its leader, and the individual employees

Key skills

SkillsProficiency in computer, internet & typing Good administrative & management skills Dealing with people & team work skills.. Ability to understand tasks in a timer manner Accuracy and activity in the work
التسويقContent Strategy Analytics

Professional experience

Sales OfficerMay 2025 - Present
BURBERRY MIDDLE EAST (L L C)

Sales Officer

Retail sales assistantJan 2023 - Present
Al-Futtaim company L.L. C
  • Customer assistance: Receiving customers, listening to their needs and inquiries, and providing assistance and advice on available products and services.
  • Follow-up and communication: Follow up on orders, and ensure customer satisfaction after sales through follow-up and periodic contact.
  • Contribute to the achievement of sales goals: Work with the team to achieve set sales targets and contribute to business growth.
  • Making payments: Providing assistance with payments and sales transactions, whether by cash, credit card or any other payment method.
  • Provide after-sales service: Provide after-sales support to customers, such as exchanging or returning products and helping them in case of problems.
CashierJan 2022 - Present
Spinneys UAE

Making payments: Receiving customers and executing sales effectively and accurately using cash, credit cards or other electronic payment methods.

  • Transaction logging: Accurately record purchased items in the system or software dedicated to sales and inventory management.
  • Money Management: Accurately calculate cash and prepare daily or monthly financial reports.
  • The role of the cashier depends on the accuracy of work, good dealing with customers, and the ability to work within a fast-paced environment in order to ensure a positive buying experience for customers.
Data Entry and PCRMar 2022 - Aug 2022
Fazaa team

In light of the crisis caused by the Corona virus, we had to strengthen human communication: by paying attention to warm and respectful human communication with customers, and providing psychological support and encouragement in this difficult period.

Customer ServicesJan 2021 - Feb 2022
Pure Lab
Customer ServicesJan 2020 - Jan 2021
Yas Clinic

Providing vital information: Provide accurate and up-to-date information about shipping policies, new appointments, and safety and health precautionary measures that must be followed by customers and employees.

  • Remote Customer Support: Provide support and assistance services to customers via phone, email, and online chat to meet their queries and solve their problems without the need for in-person attendance.

Education

High SchoolJan 2023
exchanging or returning products and helping them in case of problems.

Al-Futtaim company L.L. C Proficiency in computer, internet & typing. Good administrative & management skills. Dealing with people & team work skills.. Ability to understand tasks in a timer manner. Accuracy and activity in the work. High School. Certificate of Sayfuna MumayazEnglish language program 2012. Abu Dhabi Center of Technical and vocational Educationand Training - ACTVET. Training in value added skills by UAE academy. Retail sales assistant And Customer Services Spinneys UAE Cashier 2022 Customer assistance: Receiving customers, listening to their needs and inquiries, and providing assistance and advice on available products and services. Follow-up and communication: Follow up on orders, and ensure customer satisfaction after sales through follow-up and periodic contact. Contribute to the achievement of sales goals: Work with the team to achieve set sales targets and contribute to business growth. Making payments: Providing assistance with payments and sales transactions, whether by cash, credit card or any other payment method.

Provide after-sales service: Provide after-sales support to customers, such asJan 2023
exchanging or returning products and helping them in case of problems.

Certificate of Sayfuna MumayazEnglish language program 2012.

customers, and the ability to work within a fast-paced environment in order toAug 2022
Abu Dhabi Center of Technical and vocational Educationand Training - ACTVET.

Fazaa team In light of the crisis caused by the Corona virus, we had to strengthen human communication: by paying attention to warm and respectful human

communication with customers, and providing psychological support andFeb 2022
encouragement in this difficult period.

Training in value added skills by UAE academy.

Pure LabJan 2021
Customer Services

Providing vital information: Provide accurate and up-to-date information about shipping policies, new appointments, and safety and health precautionary measures that must be followed by customers and employees. Remote Customer Support: Provide support and assistance services to customers via phone, email, and online chat to meet their queries and solve their problems without the need for in-person attendance. English Arabic (basic)

Languages

English · Professional

Arabic · Basic